Listening
“ It is the province of knowledge to speak, and it is the privilege of wisdom to listen. ” ~Oliver Wendell Holmes Sr. A teacher once asked his class to solve the following problem: ‘Ramu worked at a butcher’s shop. His height was 5 feet, 6 inches. His waist was 36 inches. He worked 10 hours a day and earned 50 rupees per day. What did he weigh?’ Everyone started calculating Ramu’s weight by multiplying, dividing, adding, subtracting and finding relation between all the digits. Then a guy stood up and said, “Sir, he weighed meat.” “Ahhhh!” We all sighed. The question was not ‘what was his weight’, it was ‘what did he weigh’! Effective listening, a more active form of listening, is a process that goes beyond simply hearing. While you hear with your ears, you listen with your entire body, including your ears, eyes, heart and brain. It has to do with the other person’s words, tonality and body language – how the words are spoken and in the context in which you ...